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How to Set Up a Supplier Improvement Program

November 10, 2017

 by Renaud Anjoran

How to set up a Supplier Improvement Program - training for Quality Control and Procurement Professionals.jpg

Would you like to learn how to set up a robust supplier improvement program here in China?

Any buyer needs to contain cost increases, obtain better quality performance, reduce late deliveries, and get better service from the supplier base. To achieve these objectives, buyers need their current suppliers to improve their systems and processes. But, most of the time, they don’t take the initiative to improve. The initiative, and all the follow-up, has to come from their key customers. 


Join me, Renaud Anjoran, as I give this training in partnership with the European chamber of commerce on November 30th 2017 in Guangzhou, and December 5th 2017 in Shenzhen.


What is the focus of this training?

I will be focusing on four key tools that QC and procurement professionals will find useful. Following the training, you will be able to use the following tools, and understand why each of these are beneficial for your business:

  1. Setting up a supplier management system
  2. Several correction and corrective action approaches
  3. Performing process-based analysis
  4. Creating and implementing a process control plan 


Key concepts covered

Here's some more detail about the key concepts that I'll be covering in this training:

  • Expected benefits of a supplier improvement program (better performance, self-inspections and others
  • The 5 levels of buyer-supplier relationships — from basic sourcing to very close partnerships
  • Managing information: integrating KPIs into a supplier management system
  • Distinguishing between different types of suppliers (classification)
  • The importance of supplier selection and its impact on supplier improvement opportunities
  • Quality inspectors vs. auditors vs. engineers — typical roles
  • Corrections (short term) vs. corrective actions (long term)
  • Using the right problem solving approach based on the problem complexity
  • Understanding a process and the required process controls – models and basic tools
  • When to use statistics, process layout re-engineering, or mistake proofing
  • How to keep pressure and drive improvements in the long run
  • Difficult cases where there is no apparent solution


Cost of this training

European Chamber of Commerce members - 600RMB

Guests - 800RMB

You can pay by bank transfer or pay at the day of the event using cash. The European Chamber of Commerce in China can give you an official receipt or fapiao, it will be sent to you by post 10 working days after the event.


How to book your seat

If you're interested in joining the training, just click the link to the location that suits you and then register via the European Chamber's website.



14:00 – 14:15  Registration

14:15 – 18:00  Training and Q&A session

18:00               End of the training 


Event T&Cs

  • The European Chamber of Commerce in China reserves the right to make changes to the agenda where necessary
  • We require 72 hours notice prior to the event for cancellations of any confirmed registrations. No-shows who fail to cancel before this time will be invoiced in full for the event
  • Terms and conditions can vary slightly for different types of event. Please refer to the relevant event online for the most applicable terms and conditions
  • Should you be unable to attend an event for which you have a confirmed registration, we are happy to accept a substitute in your place
  • We are unable to transfer registrations between events


If you're a QC or procurement professional in China or Hong Kong, this training would be beneficial for you, so I look forward to seeing you there!

Please feel free to ask me any questions about this training, or anything else manufacturing-related, by leaving a comment below.

Topics: CMC Speaking Engagements

Renaud Anjoran

Renaud Anjoran

15 years experience in China.
Partner, China Manufacturing Consultants.
Worked with hundreds of factories in China.
Certifications: ASQ CQE & CRE; ISO 9001 & 14001 lead auditor.
Author of well-read blog, Quality Inspection Tips.

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